RN
ROCHAGNE N
1 reviews | Active since Jan 2024
05 Jan 2024, 09:05
cell c
Worst customer service.
ive upgraded to a new device a laptop when i recieved the laptop it didn't even go on. i phoned numerous times to return the device i just get cut off or transferred to various departments, after almost a year i managed to return the device. after that i recieved an sms for a replacement device.
Nobody from cell c contacted me so i phoned in with the reference number i recieved on the sms and i ordered my self a replacement laptop. now i am paying for two laptop because the replacement laptop is now a new contract ive phoned in but nobody is able to help me.
Helpful (0)
Replies (2)0
Replies (2)Cell C's replyOfficial
05 Jan 2024, 09:27Dear Rochagne Nolan,
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly private message us your ID/Account number in order for our team to look into the matter.
Regards
Cell C | DA
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly private message us your ID/Account number in order for our team to look into the matter.
Regards
Cell C | DA
Cell C's reply05 Jan 2024, 09:27
Official
Dear Rochagne Nolan,
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly private message us your ID/Account number in order for our team to look into the matter.
Regards
Cell C | DA
Thank you for reaching out to us.
Please receive our sincere apologies for the unpleasant service you have experienced with us thus far.
We would like to make this right for you.
Kindly private message us your ID/Account number in order for our team to look into the matter.
Regards
Cell C | DA
Cell C's replyOfficial
15 Jan 2024, 15:33Dear Rochagne Nolan
Our team attempted to contact you to no avail, please provide an alternative number or convenient time to contact you.
Regards
Cell C |NH
Our team attempted to contact you to no avail, please provide an alternative number or convenient time to contact you.
Regards
Cell C |NH
Cell C's reply15 Jan 2024, 15:33
Official
Dear Rochagne Nolan
Our team attempted to contact you to no avail, please provide an alternative number or convenient time to contact you.
Regards
Cell C |NH
Our team attempted to contact you to no avail, please provide an alternative number or convenient time to contact you.
Regards
Cell C |NH
