Cell C- A Waste of time and money.

I've had a month to month contract with cell which I've Cancelled and had a credit of R900. I've provided cell c with all requested documents and details and for the past month I've been getting no joy what so ever with my refund. Cell c was quick to take my money but is delaying my refund because everytime I call someone creates a new case and it's one vicious cycle. I've even been asked to send my documents etc to managers at cell c and still no response. No refund to date!

I then had went online and ordered a new month to contract. Cell c had deducted my account but to date no sim has been delivered to me. When I call the contact center I'm told to speak to every different department but no one can help. Again I've sent through the invoice sent to me when I placed the order online, proof of payment from my account and confirmation of payment received by cell c - but zero response. Yet again - extremely quick to take your money but no delivery of sim!

I've never been exposed to such *********** people at a company ever! Just a bunch of useless lies from all consultants and managers with empty promised to resolve issues but no delivery on their promises!