GG
Gregory G
1 reviews | Active since Apr 2019
16 Feb 2021, 11:42
Cell C a nightmare
I received my new modem and simcard on Friday 13th February 2021. Since then I'm struggling to get my simcard activated. I make numerous calls to the call centre to activate my line without any success.
My line is still off. I called customer service again this morning but without any help. They don't even reply on my messages send to them on Messenger
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
16 Feb 2021, 12:36Hi Gregory
We would like to sincerely apologise for the inconvenience caused.
Our Team is following up with our IT Team and will provide feedback shortly.
^MM
We would like to sincerely apologise for the inconvenience caused.
Our Team is following up with our IT Team and will provide feedback shortly.
^MM
Best regards,
Cell C's reply16 Feb 2021, 12:36
Official
Hi Gregory
We would like to sincerely apologise for the inconvenience caused.
Our Team is following up with our IT Team and will provide feedback shortly.
^MM
We would like to sincerely apologise for the inconvenience caused.
Our Team is following up with our IT Team and will provide feedback shortly.
^MM
Best regards,
GG
Gregory G's updateReviewer Update
16 Feb 2021, 14:51Hi Cell C
I get the same message since Friday that a follow will be done with your IT department. Today is Tuesday and still my simcard hasn't been activated.
I get the same message since Friday that a follow will be done with your IT department. Today is Tuesday and still my simcard hasn't been activated.
GG
Gregory G's update16 Feb 2021, 14:51
Reviewer Update
Hi Cell C
I get the same message since Friday that a follow will be done with your IT department. Today is Tuesday and still my simcard hasn't been activated.
I get the same message since Friday that a follow will be done with your IT department. Today is Tuesday and still my simcard hasn't been activated.
Cell C's replyOfficial
16 Feb 2021, 16:21We have submitted your details individually for activation.
We will update you as soon as feedback is advised.
^NZ
We will update you as soon as feedback is advised.
^NZ
Best regards,
Cell C's reply16 Feb 2021, 16:21
Official
We have submitted your details individually for activation.
We will update you as soon as feedback is advised.
^NZ
We will update you as soon as feedback is advised.
^NZ
Best regards,