GT
Gareth T

1 reviews | Active since May 2013

06 Mar 2019, 12:10

Cell- C - A new Fibre linked ****

New Cell-C **** on Fibre.

I subscribed to Cell-C for fibre a year back and they sent a SIM card with the router - just in case there are problems with the fibre. A year later, they have now started billing me for the 1 GB of data they supp**** with the SIM for the Router - why would I need this if the router and fibre work fine ? I've never used it or needed it. I never asked for this or agreed contractually to pay for it - another Cell- C money making racket to unsuspecting customers.

Further, try and cancel the SIM no ********** 681 and you get bounced from pillar to post in Cell-C as no one knows what to do. I now have to wait 30 days to cancel it - although I never asked for it and they will still bill me...... What a bunch of con artists !!!!

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Replies (1)
Cell C
Cell C's reply06 Mar 2019, 12:23
Official
Good afternoon Gareth

Thank you for bringing this matter to our attention.

We will ensure that this matter is sorted. Do expect communication from one of our team members.
 
Regards
Cell C | PN