Cell C... a company that can not fathom the truth!!

Item: Cell C
Rating: 1
Author: lerato K

Today I decided to check my credit score and it revealed that I still have contract with CELL C. This infuriated me as I cancelled this contract in 2017 TWICE!!!! I even remember asking the consultant if the contract was cancelled and I was assured that it was, which was obviously a lie. People please be careful when you take contracts with these companies because they tell you one thing and do another. Very disappointing!!!!!

Helpful (0)

Replies (4)

Cell C's replyOfficial

08 Mar 2019, 08:57

Good morning Lerato

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards
Cell C | PN

Cell C's reply08 Mar 2019, 08:57

Official

Good morning Lerato

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards
Cell C | PN

Cell C's replyOfficial

08 Mar 2019, 14:50

As per communication with Mpho, he will revert back with feedback.

Regards
Cell C |PN

Cell C's reply08 Mar 2019, 14:50

Official

As per communication with Mpho, he will revert back with feedback.

Regards
Cell C |PN

lerato K's updateReviewer Update

12 Mar 2019, 13:56

The consultant called last week and I’m still waiting on feedback....

lerato K's update12 Mar 2019, 13:56

Reviewer Update

The consultant called last week and I’m still waiting on feedback....

lerato K's updateReviewer Update

21 Mar 2019, 08:11

Still waiting for a phone call...2 weeks later

lerato K's update21 Mar 2019, 08:11

Reviewer Update

Still waiting for a phone call...2 weeks later