NT
Nelly T

1 reviews | Active since Dec 2023

19 Feb 2025, 16:05

Cell C a ****

I had a contract with cell c which ended May 2024....they continued to debit for 4 months and which I kept reversing as my contract with them had ended, I finally made time to go protea gardens mall and was told it was a month to month contract as I have not sent a cancellation, I paid the money that was due for the reversals and was informed that the account will be finally be closed....today I got a call from an attorney that I still owe them yet I went personally at their branch to close that month to month contract. Customers have a right to end contracts, I commited numerous times to your consultants that I wasn't interested in renewing.

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Nelly T's update19 Feb 2025, 18:33
Reviewer Update
Please note that I was informed to pay R670 towards those reversals and only then the contract will be closed with no further debits which I paid at the store.....there was no additional information that was communicated to me.