MT
Mavis T

1 reviews | Active since Jul 2023

28 Aug 2025, 09:58

Cell c

Had a very bad a experience with cell c don't ever take contracts with them They'll debit your money even when you done paying the contract without your consent When you call them they are so impossible transferring you and you don't get any help

0
Replies (3)
Cell C
Cell C's reply28 Aug 2025, 10:12
Official
Dear Mavis Thwala,

Thank you for getting in touch.

We sincerely regret the experience you’ve had and apologize for the frustration caused. This is certainly not the level of service we aim to provide.

We have escalated your cancellation request to our Team, who will be in touch with you directly to assist further and ensure your query is resolved.

Thank you for your patience while we work on this matter.

Kind regards,
Cell C | TM 
MT
Mavis T's update28 Aug 2025, 10:26
Reviewer Update
Never again ill associate myself with such bad service
Cell C
Cell C's reply28 Aug 2025, 10:38
Official
We sincerely regret that your experience with us has caused such frustration. Your feedback is very important, and we will use it to improve our services moving forward.

We apologize again for any inconvenience caused and appreciate the time you took to share your concerns with us.

Kind regards,
Cell C | TM