Cell C

I opened a new laptop contract the day of lock down as a new client with cell C to start working from home. i experienced that i have a dead pixel since day 1 ... i notified them in week 1 and 2 cell c via e-mail . their response was to contact cell c on 084 140 and i have tried multiple times without any success to date, i have experienced a dead screen yesterday while i was busy doing work from home. i have rep**** to e-mail stating i can not call as my signal on my cell phone is bad. So i rep**** with the proof of pictures and the person called (Andile Sibanyoni) commented: Good Day Please contact Cell C directly on 084140 regarding your query. Regards Regards CellC Miassist Support. So this morning i decided to phone Hp directly as i spoke to one of the people and they assisted me . and e-mailed proof that i need to contact cell c to say my laptop is faulty . As i tried again with no success

I really believe as i new client and a reply to say i must contact cell C directly instead of getting an agent phoning me assisting me in the matter.

I am highly unhappy with Cell c and will never refer anyone to Cell c...