Cell c

I am not happy with the service I got from your call centre, spoke to Philile Xulu and Nompumelelo Zungu which both couldn't not assist on my contract sim for swim swap when the asked me questions which supposed to be on my credit profile and but I dont have such things on my credit profile and one question was when did I buy property which they gave the address as well and I am sitting here renting and has never bought any property, Cellc is failing us with its poor service and now I am sitting with my second sim card that I owe R197.00 emergency data because of their useless services they load data on my phone which I did not ask for and now they tell they are aware of the problem, I must not load airtime on my phone until when they dont know.