DD
Duduzile D
1 reviews | Active since Aug 2023
27 Oct 2024, 18:52
Cell C
I bought mins from my banking app but Cell C provided me with data. I have an emergency i cant call anyone im stuck with this stupid data i cant use ius
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Cell C's replyOfficial
28 Oct 2024, 08:30Dear Duduzile Diphoko,
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration caused by this issue. To investigate further and ensure we can assist promptly, could you please provide the date and time of the transaction, along with proof of purchase, such as a statement reflecting the transaction? This information will help us determine whether minutes or data were purchased and identify the source of the mishap.
Kind regards,
Cell C | GM
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration caused by this issue. To investigate further and ensure we can assist promptly, could you please provide the date and time of the transaction, along with proof of purchase, such as a statement reflecting the transaction? This information will help us determine whether minutes or data were purchased and identify the source of the mishap.
Kind regards,
Cell C | GM
Cell C's reply28 Oct 2024, 08:30
Official
Dear Duduzile Diphoko,
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration caused by this issue. To investigate further and ensure we can assist promptly, could you please provide the date and time of the transaction, along with proof of purchase, such as a statement reflecting the transaction? This information will help us determine whether minutes or data were purchased and identify the source of the mishap.
Kind regards,
Cell C | GM
Thank you for reaching out.
We sincerely apologize for the inconvenience and frustration caused by this issue. To investigate further and ensure we can assist promptly, could you please provide the date and time of the transaction, along with proof of purchase, such as a statement reflecting the transaction? This information will help us determine whether minutes or data were purchased and identify the source of the mishap.
Kind regards,
Cell C | GM