Cell C

Have a complaint against Cell C. After signing a contract phone with an agreement of monthly deduction of R370, money now increased by varying amounts December they deducted R 560 which we never agreed on, on top of that the data package that came with it hasn't been working for almost a year now. I once called complaining about it, but was never resolved... So there is this "get More" company, they said they are the ones who charge extra fees after you subscribed, but I never subscribed to anything and don't recall giving any consent to it. But funny the money can't be reversed and also this so called "get more" is having access to our account now! Yet cell c can't do a thing about it🤷