CM
Chumasande M

1 reviews | Active since Jan 2020

13 May 2020, 11:05

Cell C

I have been waiting since before the lock down for the insurance to provide me with a replacement device i do not receive any updates and every time I call i am promised a call back that never comes absolutely shocking customer service and lack of empathy on all the calls also

0
Replies (1)
Cell C
Cell C's reply13 May 2020, 13:34
Official
Hi Chumasande
This is not the norm or standard of service we want for our customers. We'll follow up with c surance and provide feedback. 

Do expect communication.

^PN