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frans P
1 reviews | Active since Nov 2021
08 Nov 2021, 17:01
CELL C
i am highly disappointed with cell c, the are sooo *********** and the staff is unskilled. for 8 days i am unable to make calls, access internet, send a text message. i cant even buy airtime as this is a contract phone. i have been calling their call center twice for the past 8 days, i am stuck as i use my phone to open the gate this is really a struggle for me, as i was told to do a swim swap for R150, reregister a new simcard R560 for the gate, cant access my banking app to pay my debt. cell c did debit R2500 REGARDLESS OF THEIR INCOMPETANCE AND DISREGARDS TO THE CUSTOMERS
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frans P's updateReviewer Update
11 Nov 2021, 07:59today marks 11 days with no success, this leaves me with one option i will do a swim swap with another network, i will go to the bank and stop the debits you can collect your phone we shall meet in court in regards with blacklisting, i even tried to do a cancellation with your retrenchment center they escalated and failed to communicate in regards with the cancelation or fixing my sim card.
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frans P's update11 Nov 2021, 07:59
Reviewer Update
today marks 11 days with no success, this leaves me with one option i will do a swim swap with another network, i will go to the bank and stop the debits you can collect your phone we shall meet in court in regards with blacklisting, i even tried to do a cancellation with your retrenchment center they escalated and failed to communicate in regards with the cancelation or fixing my sim card.
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frans P's updateReviewer Update
11 Nov 2021, 09:53still no luck, how ever!
i have done all this steps, a technician supervisor did all kinds of rebooting, you are just repeating the same thing!
i have done all this steps, a technician supervisor did all kinds of rebooting, you are just repeating the same thing!
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frans P's update11 Nov 2021, 09:53
Reviewer Update
still no luck, how ever!
i have done all this steps, a technician supervisor did all kinds of rebooting, you are just repeating the same thing!
i have done all this steps, a technician supervisor did all kinds of rebooting, you are just repeating the same thing!