Cell C

After been with Cell C for more than 35 years and many queries and fights with their accounts department from the GloCell days until my *** came up for renewal earlier this year they are back in all their incompetency. I am suppose to pay for this number on the last day of the month which I did on 31 July. True as the man in the moon, yesterday they cut my service.............or so it seems. Today the 2nd service, my LTE router mysteriously goes off line. Went on their portal and it shows I have no data. On my cell phone no airtime clearly means they didn’t receive my payment, or did they? It’s gone as per usual off my FNB account without a problem. So it’s clear the one hand doesn’t know about the other in their crystal tower somewhere in Joburg.

Luckily I used my head when the Cell C renewal came up. I joined Vodacom with a dual SIM phone so I am not stuck and can create a hotspot with Vodacom data. Maybe I’ll just get myself a Vodacom SIM for the router too. Good riddance from a once proud and proficient service provider to one of the worst within 10 years. Worse than my local municipality and the Post Office.