cell c

I would like to express my extreme disappointment and disgust with Cell C's customer care and contract division. Firstly, they have billed me incorrectly, which has resulted in my number being suspended for a month. During the last two months of my contract, I have called in every day, sent numerous emails back and forth, made payments as per the installment plan, but still have not received any feedback. Despite receiving several case numbers, an agent called me to upgrade my contract as it was coming to an end. However, I did not give permission for an upgrade. He then went ahead and billed me to elevate my bundle pack, which I refused. I asked him to cancel whatever he signed me up for, but he told me to ignore the SMS. As a result, my account is now in arrears, and they still can't seem to sort it out.I would like to express my extreme disappointment and disgust with Cell C's customer care and contract division. Firstly, they have billed me incorrectly, which has resulted in my number being suspended for a month. During the last two months of my contract, I have called in every day, sent numerous emails back and forth, made payments as per the installment plan, but still have not received any feedback. Despite receiving several case numbers, an agent called me to upgrade my contract as it was coming to an end. However, I did not give permission for an upgrade. He then went ahead and billed me to elevate my bundle pack, which I refused. I asked him to cancel whatever he signed me up for, but he told me to ignore the SMS. As a result, my account is now in arrears, and they still can't seem to sort it out.I would like to express my extreme disappointment and disgust with Cell C's customer care and contract division. Firstly, they have billed me incorrectly, which has resulted in my number being suspended for a month. During the last two months of my contract, I have called in every day, sent numerous emails back and forth, made payments as per the installment plan, but still have not received any feedback. Despite receiving several case numbers, an agent called me to upgrade my contract as it was coming to an end. However, I did not give permission for an upgrade. He then went ahead and billed me to elevate my bundle pack, which I refused. I asked him to cancel whatever he signed me up for, but he told me to ignore the SMS. As a result, my account is now in arrears, and they still can't seem to sort it out.I would like to express my extreme disappointment and disgust with Cell C's customer care and contract division. Firstly, they have billed me incorrectly, which has resulted in my number being suspended for a month. During the last two months of my contract, I have called in every day, sent numerous emails back and forth, made payments as per the installment plan, but still have not received any feedback. Despite receiving several case numbers, an agent called me to upgrade my contract as it was coming to an end. However, I did not give permission for an upgrade. He then went ahead and billed me to elevate my bundle pack, which I refused. I asked him to cancel whatever he signed me up for, but he told me to ignore the SMS. As a result, my account is now in arrears, and they still can't seem to sort it out.