RP
Rochelle P
1 reviews | Active since Jun 2020
16 Jun 2020, 18:52
Cell c
I was so frustrated calling the cell c customer care line... They are of no help. I called a few times since last week and they could never really assist me. I don't really have time in between work to go to the store so my only option was calling the call centre. They don't even make you feel like they want to help you. I got off early from work today and decided to go to their Parow Centre branch. The service I got from Yandiswa was really good though. It was a nice experience for a change. She made me feel that she wanted to help me and she did. Thank you
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Cell C's replyOfficial
16 Jun 2020, 19:30Good day Rochelle
Please accept our sincere apologies for the unpleasant service experienced when you called our Customer Care line. We will work on improving our Customer Care skills.
We are glad that you were assisted at the store and thank you so much for your feedback. We will share your sentiments with the store.
^SM
Please accept our sincere apologies for the unpleasant service experienced when you called our Customer Care line. We will work on improving our Customer Care skills.
We are glad that you were assisted at the store and thank you so much for your feedback. We will share your sentiments with the store.
^SM
Cell C's reply16 Jun 2020, 19:30
Official
Good day Rochelle
Please accept our sincere apologies for the unpleasant service experienced when you called our Customer Care line. We will work on improving our Customer Care skills.
We are glad that you were assisted at the store and thank you so much for your feedback. We will share your sentiments with the store.
^SM
Please accept our sincere apologies for the unpleasant service experienced when you called our Customer Care line. We will work on improving our Customer Care skills.
We are glad that you were assisted at the store and thank you so much for your feedback. We will share your sentiments with the store.
^SM