BS
Brenda S
1 reviews | Active since Mar 2022
10 Aug 2023, 14:13
Cell C
I've been struggling with Cell C internet connection for absolute months now. I am working from home and have to use the hotspot on my phone constantly in order to carry out my work duties. Tried contacting Cell C which is a nightmare to say the least. I have a further 6 months on my 2-year contract and was told that I have to pay early termination fees as excluding my monthly contribution. What really poor service from this large company! Fed-up to say the least!!
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Replies (2)BS
Brenda S's updateReviewer Update
10 Aug 2023, 15:15Reference number? What reference number? Your representatives does not provide me with a reference number at all! On Tuesday I was told that Cell C would reset their connection, to wait 10 minutes and then switch on my internet again. That is as far as the services I received goes..... Not good is it?
BS
Brenda S's update10 Aug 2023, 15:15
Reviewer Update
Reference number? What reference number? Your representatives does not provide me with a reference number at all! On Tuesday I was told that Cell C would reset their connection, to wait 10 minutes and then switch on my internet again. That is as far as the services I received goes..... Not good is it?
BS
Brenda S's updateReviewer Update
10 Aug 2023, 16:06You may, although I cannot for the life of me understand why you need to do that as I was told that your coverage is more than sufficient - I've done my homework before I signed up! All I am asking is for the service I pay for monthly is as good as your company promised. Fed-up with excuses!
BS
Brenda S's update10 Aug 2023, 16:06
Reviewer Update
You may, although I cannot for the life of me understand why you need to do that as I was told that your coverage is more than sufficient - I've done my homework before I signed up! All I am asking is for the service I pay for monthly is as good as your company promised. Fed-up with excuses!