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Jacoba Y

1 reviews | Active since Feb 2013

06 Aug 2024, 12:04

Cell C

I've my account with Cell C for about 13 years, I realize that there is a monthly amount on from My assist which I cancel in 2017 already but still deduction every month so when I phone Cell C they told me i must phone the people to cancel my question top the lady was why I must again try to cancel something I never approved why don't they confirm with their clients if they did accept it before just adding to my account how to they protect their clients, I'm not sure who just add stuff without my knowledge there is also Getmore which I manage to cancel today, but the lady from Mi Assist said the agent told her in 2017 not to cancel after my request and today i saw on my account also Content Service no idee what that is so they gave me a nr to punch and will give you the option to cancel when I put it in it show Baseball stream I've never watch baseball nor do I stream because I've DSTV at home. So, to me it looks like people working at Cell C is using clients' accounts and just add stuff and then i need to sort it out. As soon as my contract expire with Cell C I will cancel my contract as I'm sick and tied to fight for things that is just added to my account without my knowledge

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