Cell C

Having received a statement on 6 March 2024, I fully expected Cell C to confirm the cancellation of the 2-year contract I signed with this company which contract expired on 28 February 2024, only to find that they wanted to double the amount agreed upon on the 2-year contract I previously held with Cell C. I immediately contacted their Customer Services department as well as their cancellation department stating that I did not agree to continue with their services of which I had on numerous occasions complained about and wanted confirmation of the immediate cancellation of any 'contract' as they were acting ********ly. Customer & cancellation services are non-existent in so far as that not a single person I spoke to was remotely interested in assisting me. This morning I received a message from my bank confirming that Cell C was successful with a deduction against my account this morning. R710-00 is a rather large sum to be taken from any person's account without written authorisation. I am at a total loss as to whom to contact in this regard as I have also cancelled the debit order with my bank. Such behavior from a so-called company is beyond my comprehension and they should be held accountable. I have numerous emails confirming the above as of 6 March 2024.