BS
Balan S

1 reviews | Active since Feb 2020

11 Feb 2020, 04:36

Cell c

Pathetic service from cell c, wrong device received and 2 weeks later still the issue hasn't been resolved after numerous phone calls and promises to uplift the incorrect device, call centre is useless and keep getting transferred from end to end with team leaders making empty promises

0
Replies (2)
Cell C
Cell C's reply11 Feb 2020, 07:49
Official
Good Morning Balan

Thank you for writing to us regarding the wrong package.

Your query has been escalate to our Support team and one of our consultants will be in touch to assist.

^TN
Cell C
Cell C's reply13 Feb 2020, 10:15
Official
Good Day Balan

As per our records our team has been in contact with you and you have confirmed that the device has been collected.

Thank you for giving us the opportunity to assist.

^TN