SF
Simon F

1 reviews | Active since Aug 2012

12 Oct 2018, 15:38

Cell C

It's been 12 fruitless days of trying to get one simple thing from CellC, my phone contract! I am struggling to get my cellphone insured merely because Cell C is finding it difficult to simply send me a copy of my cellphone contract!!

0
Replies (3)
Cell C
Cell C's reply12 Oct 2018, 16:02
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

SF
Simon F's update15 Oct 2018, 08:52
Reviewer Update
Thank you for sending my contract (and for the follow up call). It's sad that one has to complain on Hellopeter to receive a proper service :(
Cell C
Cell C's reply15 Oct 2018, 09:57
Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Best regards,