CELL C
Absolutely shocking service from Cell C. I have had two contracts with them over a few years and now I am wanting to move over to pre-paid and it has been the most dragged out process EVER.
3 different people at the call center told me 3 different stories, leaving me unassisted. I spent a half an hour on the phone for them to transfer me to different departments and consultants who just give me "uhm" and "ah" stories.
I don't understand why it Is so difficult to complete such a small task. I will definitely be moving to another service provider.
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Cell C's replyOfficial
22 Mar 2018, 15:08Good afternoon Cheryl
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Mar 2018, 15:08
Official
Good afternoon Cheryl
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,