cell c

<p>My name is Nakedi Usiba ID ********** 662085. I currently have a cellphone contract with Cell C with the number ********** 402. last week thursday i received a message that my monthly benefit which are airtime, sms and Data has been suspended. The only access that i had was to receive phone calls. I did phone Cell C and i was informed that i should buy airtime and load. I tried doing that and it was rejected, the next day i called again and i was told i was not on a top up package. I should wait till wednesday which is tomorrow to be migrated to top up package and told me that i'm being score for credit rating for the migration. All the stories that i get is not what i agreed upon when i took the contract telephonically. Today i spoke to a lady by the name of Uzipho Sibisi who was very rude to me and when i asked for a reference number for the call she told me that there is no reference number for the call. All in all the contract that i currently have is not what we agreed upon with the consultant when i took the contract. Since i took the contract i havent received the copy of the contract or any monthly statement for my contract. Please assist me .</p>