JP
Jaco P

1 reviews | Active since Oct 2015

16 May 2017, 09:22

Cell C

<p>Ek het vir my dogter n nuwe selfoon(smartphone wat die nano sim kaart gebruik) gekoop en Cell C weier dat ek die sim swop doen.Sy moet dit self doen wil net byvoeg my dogter is 13 jaar oud,hoe in die lewe kan enige besigheid of instansie met n 13 jarige sulke konfidensieele informasie deel.Ek het 16 Mei 2017 omstreeks 08:40 nommer 084 140 ges***el en die konsultant was van geen hulp het my deurges***el na die "supervisor"en sy was net so onbehulpsaam.</p>

0
Replies (2)
Cell C
Cell C's reply16 May 2017, 09:46
Official

Hi Jaco

Our consultants have to follow specific business rules when handling customer queries or requests. We'll get one of our team members to assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply16 May 2017, 12:20
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,