LP
Luyolo P

1 reviews | Active since Nov 2016

28 Nov 2016, 17:29

Cell c 24 moths of bad customer service

<p>Cell C decided to reactivate insurance on my account without my consent and they say they will charge me R70 for a unpaid debit order after they have inconvinianced me i have been paying my account and i dont have a problem with paying what im aware of... WHO GAVE YOU PERMISION TO ACTIVATE INSURANCE ON MY ACCOUNT?</p>

0
Replies (2)
Cell C
Cell C's reply29 Nov 2016, 07:10
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply29 Nov 2016, 15:03
Official

Maropeng confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN