Cell C

<p>I honestly do not know what to do anymore. The only language that Cell C understands is when you go into this platform to complain.</p> <p>My father has a contract, and this year we decided to upgrade as we have been honest clients, last week i tried to update the software on my Samsung galaxy J7, good LORD, the phone decied to go off, and i had to take it to the store. Little did i know that more was coming. We even have a contract of Wifi router, i only used it for 2 weeks, 2 WEEKS BUT 20GB of data is gone. When i called i was told that immidiately when i access the internet it starts charging, in a month i use 1GB of data with no problems. Problem is i dont use it often, just for a couple of hours in a day and i switch it off. We had the very same scenario in December and Cell C promised that we wont pay for it in Jan and Feb, but we paid still. They promised to refund my father in 7 working days but it has been 2 weeks now, going for week 3, still nothing. We need to pay off the cellphone and cancel everything, the WiFi i wont pay, because i cant contimue paying for services i cant use. I am disappointed and will never recommend Cell C to anybody.</p>