Cell C

I as a customer of Cell C for over 10years is disgusted at how Cell c treats there customers.<br> I upgraded my phone and received the new handset on the 19/02/2016, I called Cell c and sent an email on the 24/02/2016 requesting Cell c to collect the phone as It had a speaker problem and to cancel<br> On the 1st of March 2016 I emailed Cell c and sent a email checking why my handset was not collected, on the 03/03/2016 it was finally collected. I was told to wait for 4 working days before cancelling the contract.<br> 11/03/16 I called to follow up and Martha Seleke told me that the phone will be returned to me as it cannot be repaired as I have activated the anti-hijack and that was my problem to repair with Blackberry. Customers have 5-7 wk days to return or cancel and that is what I wanted done, but Cell c refuses.