JM
JERA M

1 reviews | Active since Apr 2018

21 Jun 2023, 19:05

Cell C 2 deal contract ****.

My experience with Cell C has been horrible, they were good and fast in the beginning when selling us their ****, 2contract phones deal,now since April we are being billed for 4 contacts.

We have tried to resolve this since April, with cell c calling and confirming that payment has been adjusted and that the 3 contracts are canceled but this is all lies, every month they bill more n more.

We want a refund for the last 3 months of being incorrectly billed and extra contracts bring given to us

Since April it's almost July still no resolve

I am going to the consumer ombudsman as well

Cell C does not treat customers fairly all they do is ***** your money and give you reference numbers

0
Replies (1)
Cell C
Cell C's reply21 Jun 2023, 19:47
Official
Good day Jera

Thank you for contacting us. 

That is definitely not the type of service that we aspire to provide. Please accept our sincerest apologies as we follow up on this matter. 

^NT  

Best regards,