SH
Suraya H
1 reviews | Active since May 2023
18 Oct 2024, 07:49
Cell C *******
I bought data and airtime yesterday and today - have not received anything but they took my money...It is disgusting...
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Replies (1)
Cell C's replyOfficial
18 Oct 2024, 07:56Dear Suraya Harris,
We're very sorry to hear about your experience. This is certainly not the level of service we strive to provide. We understand how frustrating this must be, especially after being charged.
Please rest assured that we are looking into this issue immediately. We will escalate your case and ensure that our team reaches out to you as soon as possible to resolve the matter.
Thank you for your patience, and again, we apologize for the inconvenience.
Regards,
Cell C | CW
We're very sorry to hear about your experience. This is certainly not the level of service we strive to provide. We understand how frustrating this must be, especially after being charged.
Please rest assured that we are looking into this issue immediately. We will escalate your case and ensure that our team reaches out to you as soon as possible to resolve the matter.
Thank you for your patience, and again, we apologize for the inconvenience.
Regards,
Cell C | CW
Cell C's reply18 Oct 2024, 07:56
Official
Dear Suraya Harris,
We're very sorry to hear about your experience. This is certainly not the level of service we strive to provide. We understand how frustrating this must be, especially after being charged.
Please rest assured that we are looking into this issue immediately. We will escalate your case and ensure that our team reaches out to you as soon as possible to resolve the matter.
Thank you for your patience, and again, we apologize for the inconvenience.
Regards,
Cell C | CW
We're very sorry to hear about your experience. This is certainly not the level of service we strive to provide. We understand how frustrating this must be, especially after being charged.
Please rest assured that we are looking into this issue immediately. We will escalate your case and ensure that our team reaches out to you as soon as possible to resolve the matter.
Thank you for your patience, and again, we apologize for the inconvenience.
Regards,
Cell C | CW