LF
Louise F
1 reviews | Active since Jul 2025
15 Jul 2025, 15:03
Cell C
Worst. Trying to cancel a non-active service contract. Pathetic. Then you handed over for collection. But no one can assist with cancellation. Extremely disappointed. 1 star is too much for their pathetic non - service.
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Replies (3)
Cell C's replyOfficial
15 Jul 2025, 15:24Dear Louise Fisher,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience you have faced while trying to cancel your service contract. To assist you further and escalate this matter to our support team for prompt resolution, could you please provide us with the account number in question as well as your ID number?
Once we have these details, we will prioritize your request and work towards resolving this issue as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Cell C | GM
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience you have faced while trying to cancel your service contract. To assist you further and escalate this matter to our support team for prompt resolution, could you please provide us with the account number in question as well as your ID number?
Once we have these details, we will prioritize your request and work towards resolving this issue as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Cell C | GM
Cell C's reply15 Jul 2025, 15:24
Official
Dear Louise Fisher,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience you have faced while trying to cancel your service contract. To assist you further and escalate this matter to our support team for prompt resolution, could you please provide us with the account number in question as well as your ID number?
Once we have these details, we will prioritize your request and work towards resolving this issue as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Cell C | GM
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience you have faced while trying to cancel your service contract. To assist you further and escalate this matter to our support team for prompt resolution, could you please provide us with the account number in question as well as your ID number?
Once we have these details, we will prioritize your request and work towards resolving this issue as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Cell C | GM
LF
Louise F's updateReviewer Update
15 Jul 2025, 15:35*** - ***
LF
Louise F's update15 Jul 2025, 15:35
Reviewer Update
*** - ***
Cell C's replyOfficial
15 Jul 2025, 15:47Thank you for the details provided. We have referred your query to our support team for further assistance and follow-up.
Cell C | GM
Cell C | GM
Cell C's reply15 Jul 2025, 15:47
Official
Thank you for the details provided. We have referred your query to our support team for further assistance and follow-up.
Cell C | GM
Cell C | GM