CELL C:((((((((((((

I tried taking out a cell c contract a few months ago. I received the wrong cell phone so i contacted them to collect the wrong the cell phone and was advised that they would collect it and deliver the correct one. that was approximately 4 months ago. numerous phone calls and emails have not helped the situation and my frustration levels are at an all time high. no one is competent enough to assist and when i try to escalate the matter, that does not help. they have tried on several occasions to process a debit order which i have had to return. i have not given any approval for cell c to debit my account but they keep changing the dr order value. can it take 4 months for a cell phone to be collected? the lack of competence demonstrated by cell c is truly disappointing and being shunted from one person to the next is even more frustrating coupled by the script of how to deal with angry customers is even more annoying. CAN I GET SOME HELP PLEASE!!!!!!!!!!!!CAN SOMEONE COLLECT THE INCORRECT CELL PHONE AND CANCEL THIS CONTRACT PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!