TN
Tikoane N
1 reviews | Active since Jul 2020
02 Dec 2024, 14:18
Cell c
Poor customer service CELL C CONTRACT and they warn me I didn't listen,and now m experiencing bad service
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
02 Dec 2024, 14:25Dear Tikoane Nthokgo,
Thank you for reaching out and sharing your experience with us.
We sincerely apologize for the poor service you’ve encountered, which falls short of the high standards we strive to maintain. We understand how frustrating it can be when expectations are not met, especially after committing to a contract. Your feedback is invaluable, and we are committed to making things right.
To assist you better, could you please provide more details about the specific issues you’re facing? We’d like to address them promptly and find a resolution.
Regards,
Cell C | GN
Thank you for reaching out and sharing your experience with us.
We sincerely apologize for the poor service you’ve encountered, which falls short of the high standards we strive to maintain. We understand how frustrating it can be when expectations are not met, especially after committing to a contract. Your feedback is invaluable, and we are committed to making things right.
To assist you better, could you please provide more details about the specific issues you’re facing? We’d like to address them promptly and find a resolution.
Regards,
Cell C | GN
Cell C's reply02 Dec 2024, 14:25
Official
Dear Tikoane Nthokgo,
Thank you for reaching out and sharing your experience with us.
We sincerely apologize for the poor service you’ve encountered, which falls short of the high standards we strive to maintain. We understand how frustrating it can be when expectations are not met, especially after committing to a contract. Your feedback is invaluable, and we are committed to making things right.
To assist you better, could you please provide more details about the specific issues you’re facing? We’d like to address them promptly and find a resolution.
Regards,
Cell C | GN
Thank you for reaching out and sharing your experience with us.
We sincerely apologize for the poor service you’ve encountered, which falls short of the high standards we strive to maintain. We understand how frustrating it can be when expectations are not met, especially after committing to a contract. Your feedback is invaluable, and we are committed to making things right.
To assist you better, could you please provide more details about the specific issues you’re facing? We’d like to address them promptly and find a resolution.
Regards,
Cell C | GN
TN
Tikoane N's updateReviewer Update
02 Dec 2024, 14:41Mafelasphe***mail.com
TN
Tikoane N's update02 Dec 2024, 14:41
Reviewer Update
Mafelasphe***mail.com
Cell C's replyOfficial
02 Dec 2024, 15:03Could you please provide a brief description of your query? This will help us address the issue promptly and ensure we resolve it to your satisfaction.We look forward to your response and are here to assist you every step of the way.
Regards,
Cell C | GN
Regards,
Cell C | GN
Cell C's reply02 Dec 2024, 15:03
Official
Could you please provide a brief description of your query? This will help us address the issue promptly and ensure we resolve it to your satisfaction.We look forward to your response and are here to assist you every step of the way.
Regards,
Cell C | GN
Regards,
Cell C | GN
TN
Tikoane N's updateReviewer Update
02 Dec 2024, 15:23I renewed my contract in May then I got the call after they said I must take a get more I refuse to take that offer I told that lady m not interested. I have been struggling to cancel that get more since August
TN
Tikoane N's update02 Dec 2024, 15:23
Reviewer Update
I renewed my contract in May then I got the call after they said I must take a get more I refuse to take that offer I told that lady m not interested. I have been struggling to cancel that get more since August
Cell C's replyOfficial
02 Dec 2024, 15:49Thank you for providing us with the details of your query. We have escalated the matter to our team, and they will be in touch with you shortly to assist in resolving the issue.We appreciate your patience and understanding as we work to address your concerns. Should you have any additional questions in the meantime, please don’t hesitate to reach out.
Regards,
Cell C | GN
Regards,
Cell C | GN
Cell C's reply02 Dec 2024, 15:49
Official
Thank you for providing us with the details of your query. We have escalated the matter to our team, and they will be in touch with you shortly to assist in resolving the issue.We appreciate your patience and understanding as we work to address your concerns. Should you have any additional questions in the meantime, please don’t hesitate to reach out.
Regards,
Cell C | GN
Regards,
Cell C | GN