SM
Siphindile M

1 reviews | Active since Jan 2021

07 Dec 2022, 09:08

Cell C

I have a concern with Cell c, they mentioned that I have an outstanding payment which was paid on the 07th of August 2021. So they put me through their debt collectors CSS. I have a strong complaint about them because if they saying I am owing and they don't check thier records and expect to be paid while they were paid. right now they ruining my name and impacting my credit score they even diactived my number. I can't even use my old number.

0
Replies (3)
Cell C
Cell C's reply07 Dec 2022, 09:23
Official
Dear Siphindile Matibela, Thank you for contacting Cell C. Kindly receive our apologies for the unpleasant experience  Please provide us with your ID number along with any reference number so that we can investigate.  Regards
^TM
SM
Siphindile M's update07 Dec 2022, 10:53
Reviewer Update
Hi there, my ID number is *** number was ***
Cell C
Cell C's reply07 Dec 2022, 11:04
Official
Dear Siphindile Matibela,
 
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
 ^TM