MH
Michael H

1 reviews | Active since Aug 2020

08 Feb 2021, 16:59

Cell C

Cell C cancelled my cellphone month to month contract instead of my other data month to month contract as requested by me. My cell number needs to be reactivated and this has been going on since the beginning of the month. There is no feedback from anyone and I am unable to port my cell number to another service provider until this gets sorted out. When I call the service centre I am told that the case has not been closed and they cannot tell me what the problem is or how long this is going to take. Pathetic service and if possible I would have given them zero stars.

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Replies (1)
Cell C
Cell C's reply08 Feb 2021, 17:11
Official
Hi Michael 

We would like to apologise for the inconvenience caused by the incorrect deactivation. 

Kindly purchase a new Cell C SIM card and Rica register it, then let us know and we will reactivate your number. 

^MM