TM
Thacks M
1 reviews | Active since Jul 2015
13 Mar 2024, 12:03
Cell C ****
I have agree to be given Samsung a25 on 36 month contract for R299 a month only to be called again saying I am a good payer and I must must be on 24 month contract for R349. At first I told the sales lady i dont want a device costing more than R350 a month on 24 month contract but she told me the advantages and disadvantages of my preffered devices till we afreed on a25 for 36 month on R299. Than ffew min later things have changed and so must I even though i said initially that cant afford a device for more than 250. I am highly disappointed with the service i was given and cancelled at the same time even though I have agreed on the terms and conditions.
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Replies (6)0
Replies (6)TM
Thacks M's updateReviewer Update
13 Mar 2024, 13:48Yes I am available on *** or ***
TM
Thacks M's update13 Mar 2024, 13:48
Reviewer Update
Yes I am available on *** or ***
Cell C's replyOfficial
13 Mar 2024, 14:05Thank you. We will be in contact with you within 24 hours.
Kind regards,
Cell C | NZ
Kind regards,
Cell C | NZ
Cell C's reply13 Mar 2024, 14:05
Official
Thank you. We will be in contact with you within 24 hours.
Kind regards,
Cell C | NZ
Kind regards,
Cell C | NZ
TM
Thacks M's updateReviewer Update
18 Mar 2024, 16:05*** or ***
TM
Thacks M's update18 Mar 2024, 16:05
Reviewer Update
*** or ***
TM
Thacks M's updateReviewer Update
19 Mar 2024, 12:20Your team called late yesterday and the lady who was assisting me asked me to hold on until I was transferred to Themba who told me the lady got busy with something else but promised to call today and that hasn't happened till so far.
TM
Thacks M's update19 Mar 2024, 12:20
Reviewer Update
Your team called late yesterday and the lady who was assisting me asked me to hold on until I was transferred to Themba who told me the lady got busy with something else but promised to call today and that hasn't happened till so far.
Cell C's replyOfficial
19 Mar 2024, 13:06Dear Thacks Mazibuko
We apologize for the delayed contact. We will follow up on your query, our team will be in touch.
Regards,
Cell C | TM
We apologize for the delayed contact. We will follow up on your query, our team will be in touch.
Regards,
Cell C | TM
Cell C's reply19 Mar 2024, 13:06
Official
Dear Thacks Mazibuko
We apologize for the delayed contact. We will follow up on your query, our team will be in touch.
Regards,
Cell C | TM
We apologize for the delayed contact. We will follow up on your query, our team will be in touch.
Regards,
Cell C | TM
TM
Thacks M's updateReviewer Update
25 Mar 2024, 11:17I was called with another promise call that will happen on Friday 22/03/2023 with a better deal and to close this matter but nothing happed till now.
TM
Thacks M's update25 Mar 2024, 11:17
Reviewer Update
I was called with another promise call that will happen on Friday 22/03/2023 with a better deal and to close this matter but nothing happed till now.
