TM
Thacks M

1 reviews | Active since Jul 2015

13 Mar 2024, 12:03

Cell C ****

I have agree to be given Samsung a25 on 36 month contract for R299 a month only to be called again saying I am a good payer and I must must be on 24 month contract for R349. At first I told the sales lady i dont want a device costing more than R350 a month on 24 month contract but she told me the advantages and disadvantages of my preffered devices till we afreed on a25 for 36 month on R299. Than ffew min later things have changed and so must I even though i said initially that cant afford a device for more than 250. I am highly disappointed with the service i was given and cancelled at the same time even though I have agreed on the terms and conditions.

0
Replies (6)
TM
Thacks M's update13 Mar 2024, 13:48
Reviewer Update
Yes I am available on *** or ***

Cell C
Cell C's reply13 Mar 2024, 14:05
Official
Thank you. We will be in contact with you within 24 hours.

Kind regards,
Cell C | NZ
TM
Thacks M's update18 Mar 2024, 16:05
Reviewer Update
*** or ***
TM
Thacks M's update19 Mar 2024, 12:20
Reviewer Update
Your team called late yesterday and the lady who was assisting me asked me to hold on until I was transferred to Themba who told me the lady got busy with something else but promised to call today and that hasn't happened till so far.
Cell C
Cell C's reply19 Mar 2024, 13:06
Official
Dear Thacks Mazibuko

We apologize for the delayed contact. We will follow up on your query, our team will be in touch.

Regards,
Cell C | TM  
TM
Thacks M's update25 Mar 2024, 11:17
Reviewer Update
I was called with another promise call that will happen on Friday 22/03/2023 with a better deal and to close this matter but nothing happed till now.