Cell c 0-Star rating

If i could i wouldnt even rate the service. A month ago i wrote a review where about my two contracts that they messed up. A extra contract they opened where i asked will the data and minutes be allocated to my existing number, and the answer was yes.

They managed to give me my galaxy watch 5 that was part of the deal by that time, but i still do not have my minutes and data being allocated to my existing number which they said they are busy doing that. Now what????? Is this a ombudsman issue??? I RATE YOU GUYS CELL C O-STARS