SN
Sifiso N

1 reviews | Active since Aug 2021

20 Aug 2021, 09:19

CELL AS A CONTRACTUAL SERVICE PROVIDER - WORST DECISION EVER MADE

I have been a Cell Contract customer for more than 2 years, never missed one single payment and early this year Cell C decided to move my number to a Vodacom line and I have called numerous times telling them that where I stay Vodacom has a poor signal and I have never been fully assisted, at one point they said they would send a technician to view the signal strength in my area (this was more than 3months ago) till this day no one has ever pitched. This week I was in a bad situation where I was nearly hijacked, needed to contact my car tracker but I was unable to because every time I try to make calls it keeps saying "Not registered on network". It is with great sadness that one could potentially loose a life and or be in a life threatening situation and due to Cell C's bad service one could potentially loose their life and valuables. To this day my contract with Cell C has been by far the worst decision I have ever made and I regret greatly. If you looking for a mobile service provider DO NOT, I repeat DO NOT go for Cell C.

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Replies (1)
Cell C
Cell C's reply20 Aug 2021, 09:38
Official
Hi Sifiso 

Thank you for getting in touch. 

The matter will be escalated to our Network team for further investigation.  Please send us your alternative contact number via private message. 

^NT