1 reviews | Active since Dec 2021
CELL AND Van De Venter Mojapelo-Infinity COLLECTORS ARE ****MERS
Cell C thrives on making its customers suffer and making them miserable. I have never come across such a horrible company. I signed up for a cell phone contract which you never debited from my account and that ultimately led to my account being handed over in July. I made sure that upon being notified of this hand over which was never my fault, to begin with, I settled the account in full with the company that Cell C handed me over to. Ever since then Cell C and those damn collectors have made my life a living hell. I was supposed to get cleared of this within 21 days but now I am being sent from pillar to post trying to get my settlement letter and getting this of my credit scoring. I am unable to move on with my life and yet I owe Cell C nothing. How do you hand people over and then leave them to die with your ****ming debt collectors when I had a relationship with you to begin with Cell C?? I will never recommend Cell C to anyone in my life. Time and again I always struggle to get my queries resolved but fall for the same trap due to my loyalty. I have pleaded with Cell C and VVMA for over two months now for my settlement letter to no avail. They benefit from keeping their customers with a bad score. Cell C and VVMA Van De Venter Mojapelo-Infinity are ****mers I hate this company and their service is completely horrible. DO NOT EVER trust CELL C they do not care for loyalty and their service level is 0%. I will never associate myself with this company ever AGAIN!!!
Thank you for reaching out to us.
We appreciate your loyalty and are truly sorry for the poor service you've experienced. Our dedicated team will look into it promptly and work towards finding a resolution.
Please expect our call for further assistance.
Regards,
^SR
Thank you for reaching out to us.
We appreciate your loyalty and are truly sorry for the poor service you've experienced. Our dedicated team will look into it promptly and work towards finding a resolution.
Please expect our call for further assistance.
Regards,
^SR
Please provide an alternative number or convenient time to contact you.
^NH
Please provide an alternative number or convenient time to contact you.
^NH
You can also reach me on my email ***
You can also reach me on my email ***
Thank you for reaching out to us.
We have updated our support team they will be in touch.
Regards,
^SR
Thank you for reaching out to us.
We have updated our support team they will be in touch.
Regards,
^SR
It it sad that I had to through such lengths to get a resolution, but nonetheless thank you very much for resolving my query.
Kind Regards
Bongiwe
It it sad that I had to through such lengths to get a resolution, but nonetheless thank you very much for resolving my query.
Kind Regards
Bongiwe
^SR
^SR
You're welcome.
^PN
You're welcome.
^PN
