pD
prenolan D

1 reviews | Active since May 2015

27 Jan 2021, 19:37

Cell account re-opened after 6 years. *****

I received a call from Justice Sithole from your credit control department. He advised me that I owe Cell C, R495 since October 2020 for an account that was opened in 2011 and advised that I needed to pay the arrears.

I advised Justice Sithole (Cellc) that I do not have any accounts with cellc and that my contracts was closed in 2015.

I have a confirmation from cellc dated October 2015. I sent an email to *** more that 15 days ago and I have not gotten a reply. When I call in they keep pushing me to different departments.

CAN SOMEONE ADVISE WHO I SHOULD SPEAK TO AS THIS IS SHOWING ON MY CREDIT REPORT AS UNPAID.

0
Replies (2)
Cell C
Cell C's reply27 Jan 2021, 20:53
Official
Good day Prenolan

Thank you for contacting Cell C.

We have received your query regarding your Cell C account reflecting on your credit report.

We will be in touch to assist with your query.

^NZ
pD
prenolan D's update30 Jan 2021, 07:05
Reviewer Update
Hi it has been another 3 days and know one from Cell C has called me.