Cell ****!

Ordered a new sim only contract online. Firstly recieved the wrong invoice stating my "fibre" is registered, NOT what I ordered. Phoned customer service but one can only talk to a consultant if you enter a Cell C number?! I only ordered the damn thing now, I dont have a Cell c number. I cannot send a email for assistance as that also requires a Cell C number (not excepting my Vodacom number). Went to Cell C Somerset West and once again no one can help as according to them I ordered online. Absolutely ridiculous! I already paid in full! When the RAM courier finally pitched he refused to give the sim to my PA (FYI, my property as I already paid for it) and now there is no way for me to follow up on what's going on?! Wish to cancel everything and get reimbursed in full. Pathetic system at Cell C, immediate remorse for attempting to support them.