TK
Tommas K

1 reviews | Active since Dec 2022

09 Dec 2022, 14:32

Celk c bad and unfriendly service

i feel that for the past 6 years that i have cell c network i realy realy got bad and unfriendly service from al the departments becourse the one keeps transforing me to the other one.

Cell c called me on the 29 november 2022 to offer me a new contrack for a samsang A73 and after everthing they said the i was aproved and on the 5 Desember they said i was reject deGood afternoon

Sorry to sent you this email but i feel that for the past 6 years that i have cell c network i realy realy got bad and unfriendly service from al the departments becourse the one keeps transforing me to the other one.

Cell c called me on the 29 november 2022 to offer me a new contrack for a samsang A73 and after everthing they said the i was aproved and on the 5 Desember they said i was reject deu to my name on the application was wrong that the agent that did the application did not put my name down correctly and after i have sent my id they said i must do a new application and they just said it not their problem.

Im am very disipointed in the service i got from the network that i have for the past 6 years and i realy feel to change to a other network that i dont realy want to do becourse i like cell c but the servise today was just not good that they just told me that its my problem for the mistake that they made..

Thanks

Tommas knott

0
Replies (1)
Cell C
Cell C's reply09 Dec 2022, 14:51
Official
Dear Tommas Knott 
Thank you for contacting Cell C regarding your Cell C contract application. 
 
Please receive our apologies for the unpleasant experience received thus far, the matter has been escalated for further assistance. please expect a call from us to assist.  Regards
 ^MN