CA
Carley A

1 reviews | Active since Sept 2021

02 Sept 2021, 10:48

Celc service is ridiculous

Celc service is so ridiculous . Who thought having insurance would feel so useless... Paying monthly and this is what we get in return... No communication unless you phone on ur expense... Almost a Month or more waiting for a phone to be repair and their excuse is that they waiting for parts... What parts???? A celc repair center has no screens????? Having insurance doesn't feel like a benefit after all... Considering canceling my contract that I pay on time since 2013 as well as insurance that is taking us for a hell of a ride. Celc is a big no no!!!!!!!!! Inconvenient like no other!

0
Replies (3)
Cell C
Cell C's reply02 Sept 2021, 11:50
Official
Hi Carley 

Kindly provide us with a Job reference number. We will follow up. Apologies for any inconvenience. 

^NT
CA
Carley A's update02 Sept 2021, 12:02
Reviewer Update
Good day the contract is on my moms name however is being paid by me. My took out this contract for me a very long time ago. She is furious because she is unemployed and has to always phone her expense ... She said that she was to upset to ask for a ref number... Also they don't communicate or provide important information as such... Only if you ask....however...her name is Belinda Ann Abrahams... ***... If that helps.

Thank you for your response.
CA
Carley A's update04 Sept 2021, 05:27
Reviewer Update
I need to be called asap...if not, we taking it further. Left without any choice.