Celc pathetic and unprofessional

For years, I've been having cell phone contracts with this pathetic snd unprofessional service provider without any issues. In 2021 when my contract ended I made it categorically clear that I was not going to renew, even received their pathetic system's generated "we are sorry to see you go" nonsense! A few months later, i received another sms thanking me for upgrading my contract. When i called to enquire about it, got a rude consultant who was spewing bile like there's no tomorrow ( they sure pick them well), I could mot believe my ears. Hung up and called again to complain about my experience and this sudden subscription renewal I know nothing about. At least I spoke to a human being this time around, she apologized and assured me that this issue will be resolved. She then suggested that if I wanted, I could opt for a month to month subscription which can be canceled at anytime. Didn't have issues with that set up and went ahead with it. In 2022 I wanted to cancel the month to month set up but was told I opted for a 24 month subscription, which I said no. They then suggested that I go to a police station and provide an affidavit stating that I never upgraded my contract or that I never opted for a 24 month subscription. I did and submitted same on 08 November 2022. Subsequent to that I was provided with the reference number. I made a follow up in December and was conveniently told by another consultant that my query has been dealt with and my contract was canceled accordingly. I was suprised when i received a call from one of the service providers for celc who said she was calling to sell something. I told her I canceled the contract and she said my contract is still valid. I made a follow up today, it seems nothing was ever done on my cancelation request. This company is currently debiting my account ********ly and holding me to a service which I never signed for. I have never seen a company so desperate for customers that they will hold you against your will to perpetuate their ********** tendecies. Celc has become a bunch of desperate ******* who will force you to consume their services even when you have not signed up for same.This is ********** and utterly disrespectful. I have been calling their customer care and have been put from pillar to post.