KR
Karen R

1 reviews | Active since Dec 2019

28 Feb 2021, 04:56

Cel C- train your staff or simplify the process by providing simple instructions that are easily available at the touch of a button!!! And as for the call centre, those that think they’re there doing us a favor, they ARE NOT!! it is there job, which equat

If I thought the last post was a bad enough experience, watch this space for me to succinctly describe the lack of interest, brand pride, loyalty and accountability their employees have (admittedly service in this country is pathetic) as long as they have you signed up and money secured. As for the critical information and assistance customers need, there is none!! I am not done with this review. I will not accept anything less that the cancellation of my contact with such inept after (actually even before) service !!

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Replies (1)
Cell C
Cell C's reply28 Feb 2021, 09:56
Official
Hi Karen 

We have been unable to reach you on the cellphone number you have provided.

An email was sent to you on the 18th of February requesting for your alternative contact number. Kindly respond so that we can assist you. 

^MM