CEL C INSURANCE THROUGH FINRITE WHAT A JOKE

Following up on my last complaint. I AM STILL WAITING FOR FEEDBACK AND MY PHONE IT HAS NOW BEEN 8 to 9WEEKS TO WAIT FOR A PHONE TO BE REPAIRED. I HAVE NEVER IN MY LIVE SEEN SUCH AN CIRCUS. TO MAKE THINGS WORST MY SECOND PHONE THAT I INSURED WITH FINRITE CELL C INSURE HAS NOT BEEN INSURED. THEY CANNOT FIND IT ON THE SYSTEM. AFTER PROMISING NOW FOR TWEE WEEKS THAT SOMEONE WILL GO LOOK FOR THE RECORDINGS AND GET BACK TO ME STILL NO ONE EVER GETS BACK TO ME. I HAVE TO PHONE EVERY DAY AND FOLLOW UP EVERY DAY. THEN I GET PROMISED TO GET FEED BACK BEFORE THE END OF BUSINESS BUT EVERY DAY I HAVE TO PHONE BACK. I CANNOT BELEIVE THAT CELL C WILL ASSOCIATE THEM SELF WITH SUCH A CIRCUS!!!