CEL C HELPS THEMSELVES TO YOUR MONEY!

Over two years ago I took out a R160 ****le contract with Cell C. It was a 2gb/month contract. I had no billing errors and all was as it should be. When the opportunity came to renew the contract I did so. I was ASSURED the contract was identical, and that if I exceeded the allotted data, I would need to purchase more myself. Since approximately June 2015 I have had varying amounts being deducted off my account. These have ranged MONTHLY from R300 up to R1600+. I have filed 4 incident reports (the latest being today- 23 /12/2015). As of yet I have had no reply ,no phone calls and absolutely no response other than a computer generated incident report number. It seems like there is no resolution or any customer care/level of service provided. Based on this I strongly suggest that you stay away from Cell C as a service provider as a whole. To date my financial loss due to these unwarranted monthly deductions is in excess of R3500.00. I find this totally unacceptable and it seems as if there is no resolution in sigh