TM
Tebogo M

1 reviews | Active since Jan 2016

27 Jan 2016, 20:44

cel c failed to cancell my contract

Hi there, i had a 24 month data contract with cell c wich expired last year Feb 2015, i have tried many times to cancell as per the contract that should i not wish to upgrade, i can cancell. Everytime i call to cancell i am being forwarded to a cancelling consultant but wil hold more than 30 min until their line cut my call. They have been deducting my money and i dont use their data. i cancel with the bank but they keep deducting. <br> Please help me sort this out with this dishonest company.

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Replies (1)
Cell C
Cell C's reply28 Jan 2016, 13:14
Official
Hello tebogomoraka,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN