RB
Ryan B

1 reviews | Active since May 2020

16 Jul 2020, 12:59

Cel c

Please do not use cell c fibre.the aftersales is very poor. I have a problem on my line for months now. I am still waiting for a tecnision to come and assist. I told them I want to cancel my contact because nobody is assisting to resolve this problem. They gave me a bill of R3707 for canceling.

0
Replies (4)
Cell C
Cell C's reply16 Jul 2020, 13:07
Official
Hi Ryan 

We sincerely apologize for the standard of service that has been provided. We will look into your query and contact you for feedback. 

^MM
RB
Ryan B's update16 Jul 2020, 13:30
Reviewer Update
Hi
Thank you very much. I would like to go on with the contract but I want this problem resolved. I have asked ,mailed and still nothing. They are quick to debit your account for what am I paying for?
Kind regards
Cell C
Cell C's reply16 Jul 2020, 13:49
Official
Noted. 

^MM
Cell C
Cell C's reply17 Jul 2020, 08:20
Official
Hi Ryan 

Please send us your alternative number of contact as our team has been unable to reach you.

^MM