Cel C disappoints

Got a pocket router contract. Agreed to a set price as per the cel C deal. After 2 months the invoiced amount increased by app R188. I did not agree to any open contract. I did not agree to any additional charges. They have also not been able to provide me with the voice recording where I agreed to an open contract. To date the matter has not resolved. I have been a very loyal client of Cel C. Only ever had 1 mobile no. Only ever been with 1 service provider! So in conclusion, loyalty gets you nowhere!