MB
Mark B
1 reviews | Active since Oct 2015
01 Jan 2021, 07:41
Cel C customer service sucks!
A Consultand from Cel C called me in October to offer me an upgrade on my contract as the current one was coming to an end. I took the upgrade , they started billing me the new rate but I still have not recieved my new phone despite calling their customer care so many times . They just don’t give a damn and do note bother to sort these issues out. They deserve to be closed down.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
01 Jan 2021, 08:41Hi Mark
Thank you for getting in touch.
Kindly reply privately to this message and provide us with your ID number or Cell C number and we will assist you.
^MM
Thank you for getting in touch.
Kindly reply privately to this message and provide us with your ID number or Cell C number and we will assist you.
^MM
Best regards,
Cell C's reply01 Jan 2021, 08:41
Official
Hi Mark
Thank you for getting in touch.
Kindly reply privately to this message and provide us with your ID number or Cell C number and we will assist you.
^MM
Thank you for getting in touch.
Kindly reply privately to this message and provide us with your ID number or Cell C number and we will assist you.
^MM
Best regards,
MB
Mark B's updateReviewer Update
01 Jan 2021, 13:58Hi.
Kindly send me the details of where I can reach you privately. I have been led down this road before on your Facebook page .. only to be strung along , and then nothing happens as usual
Kindly send me the details of where I can reach you privately. I have been led down this road before on your Facebook page .. only to be strung along , and then nothing happens as usual
MB
Mark B's update01 Jan 2021, 13:58
Reviewer Update
Hi.
Kindly send me the details of where I can reach you privately. I have been led down this road before on your Facebook page .. only to be strung along , and then nothing happens as usual
Kindly send me the details of where I can reach you privately. I have been led down this road before on your Facebook page .. only to be strung along , and then nothing happens as usual
MB
Mark B's updateReviewer Update
08 Jan 2021, 07:27#hellopeter , as you can see . Cel C kind of follows up , but when you need reall assistance, they don’t follow through . Cel C is trash and should not be allowed to do bussiness by the consumers act. They should be held accountable for all the people they have done wrong
MB
Mark B's update08 Jan 2021, 07:27
Reviewer Update
#hellopeter , as you can see . Cel C kind of follows up , but when you need reall assistance, they don’t follow through . Cel C is trash and should not be allowed to do bussiness by the consumers act. They should be held accountable for all the people they have done wrong
Cell C's replyOfficial
08 Jan 2021, 13:23Email address: ***
^MM
^MM
Best regards,
Cell C's reply08 Jan 2021, 13:23
Official
Email address: ***
^MM
^MM
Best regards,
MB
Mark B's updateReviewer Update
12 Jan 2021, 11:39Thank You Cel C. I have mailed to that address , lets see what happens. I will be reporting back here with either a resolved matter or a continuing one.
Please surprise me
thank You
Please surprise me
thank You
MB
Mark B's update12 Jan 2021, 11:39
Reviewer Update
Thank You Cel C. I have mailed to that address , lets see what happens. I will be reporting back here with either a resolved matter or a continuing one.
Please surprise me
thank You
Please surprise me
thank You
Cell C's replyOfficial
12 Jan 2021, 12:27Hi Mark
We will contact you.
^MM
We will contact you.
^MM
Best regards,
Cell C's reply12 Jan 2021, 12:27
Official
Hi Mark
We will contact you.
^MM
We will contact you.
^MM
Best regards,